GIS Application Development and Maintenance (ADM)
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Reliable GIS support for specific and critical GIS applications in your portfolio—bug fixes and enhancements.
Ideal for organizations with deployed GIS apps needing regular fixes/support.
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Engagement Type
Time & Materials or Fixed Price
Typical Duration
Annual or Multi-year
Delivery Model
Online, On-Site, or Hybrid
Details
Custom GIS applications are often essential to daily operational workflows. Quartic provides structured, SLA-based support for enhancements, bug fixes, usability improvements, and new features for GIS applications built on Esri technology. We work closely with your internal stakeholders to gather new requirements, prioritize fixes, and release documented updates. Whether your application is public-facing or for internal use only, we ensure it performs well and remains compatible with changing data sources, APIs, and browser/OS environments. We also offer optional release cadences, versioning practices, and DevOps support.
Includes full documentation of changes, Git-based source control if needed, automated test plans for repeatable QA
Benefits
- Assigned GIS experts who are familiar with your GIS applications.
- Application documentation and troubleshooting library.
- Root cause analysis reducing repeat incidents and down-time.
- Routine monitoring, backup support, patch scheduling and performance tuning.
- Predictable budgeting for maintenance and enhancements
- Ensure Best Practices by Esri Certified Administrators
- Increase usage and efficiency ultimately increasing your ROI for the GIS platform
Use Cases
- A public works department using a custom permitting map viewer that occasionally breaks due to browser or Esri updates.
- An environmental agency with a citizen-reporting app that needs new functionality and regular bug fixes.
- A regional transit agency needing monthly enhancements to their custom route planning app and mobile accessibility tweaks.
Technical Specs
Codebase and deployment access needed; Esri SDK compatibility check; SLA definitions required for turnaround goals
Service Desk? Yes
Service Delivery Management? OptionalResponse Times: Set in SLAAfter Hours Support? N/AEsri-Certified Staff? YesDedicated Staff? YesInfrastructure: Client-Hosted (On-Prem or Cloud)Platform Administration: Based on project plan
testimonials
What Our Clients Are Saying
When organizations talk about working with us, they don’t mention flashy tools; they talk about smooth launches, faster projects, and problems finally being solved.
The collaboration between Quartic and Esri has been great and made the project successful.
We needed a solution that would allow us easy and secure access to our enterprise environment combined with the capability of sharing our data across agencies
We trust Quartic always to keep our best interests at heart
Apart from already leveraging one of their staff as “on-site” staff for the City, I’m myself a former member of their staff and was familiar with their excellent team and leadership. I was 100% confident in their ability to deliver a fully functional, secure, and integrated Azure cloud migration product