LA Fire Support Services

Staff Augmentation

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Dedicated GIS Staffing provided to augment client's existing workforce—tasks directed by client.

Ideal for cities, utilities, and departments without in-house GIS staff, those facing temporary resource gaps, scaling up for new projects, or not yet ready for permanent hires.

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Engagement Type

Time & Materials

Typical Duration

Varies. Set in SLA.

Delivery Model

Online, On-Site, or Hybrid

Details

Quartic’s Staff Augmentation service embeds experienced GIS professionals directly into your workflows. You retain control of the workload, while we provide technically proficient staff who understand Esri technology, data standards, and public agency processes.
Whether you need a GIS Technician for data entry, GIS Analyst to update layers and maintain maps, or an ArcGIS Enterprise Admin to manage services and integrations, our experts deliver as part of your team. Support can be provided remotely, on-site, or through a hybrid model—whatever fits your operational needs.
Unlike contractors or freelancers, our staff receive ongoing technical backing from the broader Quartic team. That means you get continuity, knowledge depth, and optional transition support if your needs evolve over time.

Onboarding support available if clients need help defining roles or building a GIS task plan. Optionally pair with GIS Roadmap service to define the work backlog.

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  • Benefits

    • Ability to scale GIS capacity without lengthy hiring process
    • Control scope and workload — you assign the tasks
    • Predictable budgeting
    • Fill knowledge gaps
    • Access to vetted GIS experts experienced in public sector workflows
    • Reduce training costs
    • Increase compliance to Best Practices using Esri Certified staff
    • Increase ROI for the GIS platform

  • Use Cases

    • Bridge a Hiring Gap: When a GIS Analyst leaves or retires, agencies often need immediate help before a new full-time hire is approved. Quartic staff step in fast—handling essential workflows, data maintenance, and system monitoring to keep everything running smoothly.
    • Meet a Project Deadline Without Burnout: During high-demand periods (like utility network migrations or large parcel updates), your internal team may be overextended. Staff Augmentation allows you to add skilled capacity for 2–6 months without overloading core staff.
    • Pilot GIS in a Department That’s New to It: Departments like Public Works or Fire may not have dedicated GIS resources but want to explore how maps and dashboards can help. Our staff can embed in that team and deliver real impact before a full program is launched.
    • Support a Cloud or Enterprise Migration: Need temporary technical help to prep data, configure services, or troubleshoot permissions during a major infrastructure change? A Quartic resource brings immediate GIS system expertise without long-term HR commitments.
    • Extend GIS to Field Crews or Mobile Staff: Our professionals can help design, deploy, and maintain Survey123, Field Maps, or mobile dashboards—working closely with your field crews for adoption and iteration.
    • Fill Skills Gaps Without Full-Time Headcount: Some agencies need help with niche GIS skills like Python scripting, ArcGIS Enterprise administration, or dashboard design—but not full-time. Staff Augmentation fills that gap with fractional, expert-level support.

  • Technical Specs

    • Esri licensing provided by client (or via Quartic by agreement)
    • Access to necessary data and systems
    • Client provides task direction and priorities

    Service Desk? Yes (Optional)

    Service Delivery Management? Optional
    Response Times: Varies. Dedicated hours/month
    After Hours Support? No. Optional.
    Esri-Certified Staff? Yes
    Dedicated Staff? Yes
    Infrastructure: Client-Hosted (On-Prem or Cloud)
    Platform Administration: Client manages both system administration and ArcGIS administration. Client assigns permissions to Quartic as required for the service.

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What Our Clients Are Saying

When organizations talk about working with us, they don’t mention flashy tools; they talk about smooth launches, faster projects, and problems finally being solved.

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  • Quartic’s deep knowledge of GIS and ability to solve problems has transformed our GIS system

  • Quartic has extensive experience with a highly qualified GIS technical service team.

    Development Manager
    Long Beach Transit

  • The collaboration between Quartic and Esri has been great and made the project successful.

  • The Quartic Solutions Team has really helped my GIS vision come to life here at the City of El Cajon. Quartic can take a project and run with it, they listen to what you really want, and then they create that dream that you’ve always wanted to do for your City.

    GIS Analyst
    City of El Cajon