LA Fire Support Services

Business System Integration

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Connect and synchronize GIS with other business systems —like ERP, Document Management, CMMS, etc.

Ideal for cities, utilities, or agencies using ERP, asset, or permitting systems.

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Engagement Type

Fixed Price

Typical Duration

Based on project plan

Delivery Model

Online, On-Site, or Hybrid

Details

We have in-depth experience connecting GIS to other enterprise business systems like ERP, work order, billing, or document management platforms. Quartic develops integration middleware or APIs to sync data in real-time or batch mode. We support common platforms like SAP, Cityworks, Maximo, Accela, Laserfiche, and custom Databases. Integrating systems improves efficiency, reduces duplication, and enables automated workflows across GIS and business operations.

Includes workflow diagrams, data mapping specs, test plan.

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  • Benefits

    • Add location-based functions to tabular business systems.
    • Improve data currency enabling both office and field staff to respond to planned and unplanned incidents.
    • Reduce repetitive manual processes and eliminate data redundancy.
    • Streamline workflows to reduce staff effort.

  • Use Cases

    • A public works department syncing GIS asset edits with Cityworks or Maximo.
    • A permitting agency linking Esri maps with Accela workflows.
    • A utility syncing financials and service orders with SAP.

  • Technical Specs

    API access to business system, stable schema definitions, IT stakeholder involvement

    Service Desk? No

    Service Delivery Management? Quartic Project Coordinator or Project Manager
    Response Times: Based on project plan
    After Hours Support? N/A
    Esri-Certified Staff? Yes
    Dedicated Staff? Yes
    Infrastructure: Client-Hosted (On-Prem or Cloud)
    Platform Administration: Based on project plan

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What Our Clients Are Saying

When organizations talk about working with us, they don’t mention flashy tools; they talk about smooth launches, faster projects, and problems finally being solved.

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  • Quartic’s deep knowledge of GIS and ability to solve problems has transformed our GIS system.

  • We trust Quartic always to keep our best interests at heart.

  • Apart from already leveraging one of their staff as “on-site” staff for the City, I’m myself a former member of their staff and was familiar with their excellent team and leadership. I was 100% confident in their ability to deliver a fully functional, secure, and integrated Azure cloud migration product

    GIS Program Manager
    City of San Marcos

  • The support I received from Quartic was very positive. The Quartic team member was supportive, knowledgeable, and efficient throughout the update of our Esri ArcGIS enterprise environment to version 11.5. The update went smoothly and without any issues, which I attribute to his expertise and preparation. I was very pleased with the level of support provided and how seamless the entire process was.

    Sr. GIS Analyst
    Water District Client