LA Fire Support Services

Fully Hosted Enterprise Management

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Fully hosted, fully managed cloud GIS—built for performance and scale.

Ideal for agencies seeking high-availability GIS with minimal internal IT reliance.

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Engagement Type

Subscription

Typical Duration

Multi-year

Delivery Model

Online, On-Site, or Hybrid

Details

Get the power of a fully cloud-hosted GIS environment—planned, built, and managed by Quartic. We administer your system, design flexible infrastructure for growth, and ensure uptime and security. Ideal for modernizing GIS operations without expanding your IT team.
This full-service package outsources all ArcGIS Enterprise administration and support tasks to Quartic. Includes: scheduled application of software patches and upgrades; datastore, monitoring, security, backup and restore.
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  • Benefits

    • Free-up staff to work on operational tasks instead of GIS Administration
    • Quartic performs full ArcGIS administration, client performs system administration
    • Quartic handles all GIS admin tasks, patching, scaling, and architecture
    • Architecture designed for cloud-native redundancy and uptime
    • Built-in security, backups, and system monitoring
    • Dev/Test environments available
    • Reduced training costs
    • Ensure Best Practices by Esri Certified Administrators
    • Increase usage and efficiency ultimately increasing your ROI for the GIS platform

  • Use Cases

    • A new special district launching GIS from scratch
    • Emergency response agencies that need always-on cloud GIS
    • Organizations looking to modernize legacy on-prem systems

  • Technical Specs

    • Quartic uses Azure or AWS; deployment options include HA, multi-tier
    • Daily monitoring and secure admin access
    • SAML and Active Directory integration support available

    Service Desk? Yes

    Service Delivery Management? Quartic Project Coordinator
    Response Times: Varies. Set in SLA
    After Hours Support? Varies. Set in SLA
    Esri-Certified Staff? Yes
    Dedicated Staff? Yes
    Infrastructure: Quartic-hosted (Azure or AWS) Cloud
    Platform Administration: Quartic manages both the hosting environment and ArcGIS.

testimonials

What Our Clients Are Saying

When organizations talk about working with us, they don’t mention flashy tools; they talk about smooth launches, faster projects, and problems finally being solved.

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  • Quartic staff always goes to bat for us and goes above and beyond.

    Happy Client

  • The Quartic Solutions Team has really helped my GIS vision come to life here at the City of El Cajon. Quartic can take a project and run with it, they listen to what you really want, and then they create that dream that you’ve always wanted to do for your City.

    GIS Analyst
    City of El Cajon

  • The support I received from Quartic was very positive. The Quartic team member was supportive, knowledgeable, and efficient throughout the update of our Esri ArcGIS enterprise environment to version 11.5. The update went smoothly and without any issues, which I attribute to his expertise and preparation. I was very pleased with the level of support provided and how seamless the entire process was.

    Sr. GIS Analyst
    Water District Client

  • Quartic makes your GIS goals happen. You have an idea, you discuss it with them, and then they deliver.

    GIS Analyst
    City of Encinitas